Effective Date: September 1, 2026
Last Updated: October 8, 2026
1. Introduction
Welcome to Foco ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains what information the Foco mobile application (the "App") handles and how it is used and protected. The App is a controller for Foco security alarm hardware: it sends SMS commands from your phone to your alarm panel's SIM card.
2. Information the App Handles
The App works entirely on your device. It has no user accounts and does not connect to our servers.
2.1 Information Stored Locally on Your Device
- Alarm Device Information: Device names, the SIM card number of each alarm panel, the alarm device password, relay names and timers, the charge (USSD) code, and other device configuration settings.
- User Profiles: Names, phone numbers, user numbers, partition numbers, and access mode settings for the people you add to your alarm system.
- Zone Configurations: Wired and wireless zone names, numbers, types, and alert settings for your security sensors.
- Auto Control Settings: Scheduled automation rules.
- App Lock Password: If you set an app lock password, only a salted SHA-256 hash of it is stored. The password itself is never stored.
- App Preferences: Theme, language, and calendar type.
The alarm device password is stored on your device in readable form, because the App must include it in every SMS command it sends to your alarm panel.
2.2 Information We Do NOT Collect
We do not collect, transmit, or store any of your data on our servers. All information stays on your device. We have no access to your device information, alarm settings, user data, or any other content in the App.
3. How the Information Is Used
Information stored in the App is used only to:
- Manage and configure your Foco alarm hardware
- Build and send SMS commands to your alarm panel
- Remember your settings and the users and zones you configure
- Lock the App with a password or biometric authentication (Face ID / Touch ID) if you enable it
- Create and restore backup files when you ask it to
4. Biometric Authentication
If you enable it, the App uses your device's biometric authentication (Face ID or Touch ID on iOS, fingerprint on Android) to unlock the App. Biometric checks are performed entirely by your device's operating system. The App only receives a success or failure result and never has access to your biometric data.
5. SMS Communication
The App controls your alarm system by opening your phone's Messages app with a pre-filled SMS addressed to your alarm panel's SIM card number. These messages contain the command and your alarm device password, and are sent only when you confirm them. They travel through your mobile carrier like any other SMS and are subject to your carrier's privacy policy. We do not receive, read, or store any SMS content.
Voice alert messages are recorded and played back by the alarm hardware itself during a phone call it places to you. The App only sends the SMS command that starts the recording or playback; no audio is recorded or stored by the App.
6. Third-Party Services
The App does not include any third-party analytics, advertising, tracking, or data collection services. We do not use:
- Google Analytics or Firebase Analytics
- Facebook SDK or any social media tracking
- Advertising networks or ad trackers
- Crash reporting services
- Cloud storage services for user data
7. Data Security
- The app lock password is stored only as a SHA-256 hash with a unique random salt
- All data is stored in the App's private storage on your device, protected by your operating system
- No data is transmitted to our servers
- Biometric authentication is handled by your device's secure hardware
8. Data Backup and Export
The App can create a backup file of your device configurations, including alarm device passwords and user phone numbers. You choose where the file is saved, and you can restore it later from the App. These files stay under your control; we do not have access to them. Keep backup files in a safe place and do not share them with people who should not control your alarm system.
9. Data Retention and Deletion
Information is kept on your device until you delete it. You can:
- Delete an individual user, wireless zone, automation rule, or alarm device from within the App
- Remove the app lock password from the App settings
- Delete all App data by uninstalling the App
- Delete any backup files you created using your device's Files app
Because we never receive your data, there is nothing for us to delete on our side.
10. Children's Privacy
The App is not directed at children under the age of 13, and we do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Company: Betta Foco Security Systems
- Email: bettasupport@gmail.com